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Shipping & Returns
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Wreckless Skate Shop
78 Main Street
Gorey
Co. Wexford
SP9-44-CS7
Ireland
Tel : + 353 (0)5394 30838
Mob : + 353 (0)83 330 4798
Email: info@wreckless.ie
Costs:
Irish customers: The cost of shipping depends on the weight of a package. Small packets and parcels under 2kg will be sent normally through the
post and all parcels now over 2kg weight will be sent registered delivery through a courier - DPD. The cost of posting items ranges from €0.55 to €7.50.
This is a signed for service so there is no fear of items going missing in the post. Most items should arrive the next day, 99% do.
The courier might ring the phone number given with the order for directions. Please make sure this is correct.
If for some reason the order hasn`t arrived by 4.30pm, please ring us and we can contact the couriers for you.
Free shipping on all orders over €100.00
This is now available to anyone with an address in Ireland which includes Northern Ireland (just set your country as Ireland and we will do the rest)
Once your shopping cart contents go over €100.00, the shipping is free!!! Simple as that.
Try it for yourself!!! Why not get together and order with some friends and save even more? NB. This offer does not apply to orders that are COD.
There will be a fee of €10 if your order is over €100.00 and you want to use the COD service. Please contact us for more information.
NO ORDERS will be shipped until payment in FULL has been received.
Cost of shipping outside Ireland
Larger heavier items, posted abroad, can range from €0.95 - €100.00 again depending on size and weight.
Countries and Zones:
We ship to the following countries:
Australia, Austria, Belgium, Bosnia and Herzegovina, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia
Liechtenstein, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Republic of Montenegro, Republic of Serbia, Slovakia, Slovenia
Spain, Sweden, Switzerland, United Kingdom, United States.
Product from 2.5kg up to 30kg in weight:
NI - (Northern Ireland) Same as Rep of Ireland - free
GB - €12.00
BE,FR,DE,NL,LU - €15.00
AT,CZ,DK,PL - €18.00
HU,SK,SI - €20.00
EE,LV,IT,ES,SE - €22.00
HR,PT,FI - €25.00
CH,BA,LI,NO,RS,ME - €50.00 (handling fee incl)
AU,US,NZ,CA - €100.00
Now as of 1-2-12, all shipping to Europe is cheaper.
Please note that from these rates on for example: Roller Derby Freshmeat packages. We can ship up to 6 packages for the same price as 1.
Payment methods:
Payment can be made by any of the following methods - over the phone, over the counter, Online or through the post.
Online payments can be made through our Realex Secure payments facility and we accept Laser Card, Visa Debit Card and all major credit cards,
Paypal using all major credit cards and 3V vouchers, over the phone payments can be made by Laser/ Visa Debit & credit cards.
Cheques from Banks, bank drafts, postal orders and personal cheques can all be sent through the post to the address above.
Cheque on Delivery (COD) is available too. All COD deliveries are €15 anywhere in Ireland, (€10 if your order is over €100)
and if the order is received by 2pm, the item will be delivered the same day. Please have the cheque/ Postal Order ready for collection
for the courier company as per invoice.
Dispatch:
Orders received before 2pm will be sent that afternoon. This should mean you will receive it the next day.
Small orders, generally under €80.00 can be sent by An Post and can be received up till 4.30pm each day.
They will be posted the same day assuming we can get to the post office.
Orders are usually dispatched within 24 hours after receiving payment. Deliveries in Ireland usually delivered in 1 - 2 business days.
Please note that NO ORDERS will be shipped until payment in FULL has been received.
No orders will be dispatched over weekends or bank (public) holidays. To receive a delivery for the weekend, be sure to get the order in before
2pm on a Thursday as the courier can deliver it Friday to you.
Cheque on Delivery:
An alternative payment service being offered by Wreckless. All COD deliveries are €15 anywhere in Ireland, (e.g a set of Bones reds bearings or WTP Nova bmx.)
If the order is received by 2pm, the item will be delivered the next day. Please have the cheque ready for collection for the courier company
as per invoice.
Cheque or Postal Order
Perfect if you dont have a credit or laser card and want to save on the cost of COD payments. Simply put the items your looking for in your shopping cart, get the full total for the order including shipping,
and then simply send a cheque, a money order or postal order down to us. When we receive it, we will send you back your items. Do not forget to tell us who you are and what it is you want!
Returns and exchanges:
Before returning any purchased product, please contact us within 3 working days from receiving your order to ensure that you are
entitled for either an exchange, credit or a refund. Make sure to mention your reason & the item you wish to return.
ALL products need to be returned in the same condition as when bought. ALL return shipping/postage costs will be the consumers responsibility.
Once received, the item will be checked and either a credit note to the value of the goods, or a refund will be issued*
(a 20% restocking charge will apply if you do not want credit in the shop). Items you have purchased and wish to return over 30 days after purchase do not qualify for a refund.
If you are exchanging goods for any reason, ALL return shipping/postage costs will be the consumers responsibility. No items will be posted unless paid for in full.
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